State: Virginia City: Lynchburg Clear all filters (2 of 14 reviews match)
filters
State:
City:
Product:
Show
1.0
Details
My Mother, Doris E. Cowell, has been a 10 year policyholder with Genworth(previously AMEX and GE Capital). The policy was purchased in the event of an eventuality of long term care. She entered Magnolia Springs on or about August 3rd 2017 which is an approved assisted...
View full review
1 comment
Anonymous
#1471758

Genworth now has an online portal for upload of documents like these. This keeps Genworth honest. Otherwise, Genworth can say "We never received the forms in the mail." Either use the online portal, or send the paper documents signature required upon delivery or via Fedex to prove receipt.

Review
#1124604 Review #1124604 is a subjective opinion of poster.
1.3
Details
Genworth would not honor my request to surrender my policy. I went to their web site- printed off the current form, completed it and sent it in. Two weeks later they say I did not use the updated Surrender authorization- then why don't they put the updated form on...
View full review
Review
#1101273 Review #1101273 is a subjective opinion of poster.
Service
Genworth Life Insurance
Reason of review
Poor customer service

Contact Genworth Customer Service

Website:
www.genworth.com
Mailing Address:
7901 Stoneridge Dr
Pleasanton, California 94588
United States
Phone:
(888) 436-9678
All Genworth Contacts

Genworth Products and Services Reviews

Compare Genworth to

Genworth
Genworth
458 reviews
1.2
VS
Bankers Life And Casualty Company
Bankers Life And Casualty Company
458 reviews
1.8
Compare Genworth vs Bankers Life And Casualty Company