My father has had this long term health care policy for a long time. He had accumulated over $150,000 in benefits. At the the age of 86 , and health starting to fail him, and finally retiring because of that, he was in need of using some of the accumulated money from...Read more
yes always rude I'm sorry this happen to yu call so so they will be able to help you . My mother did reverse mortgage through them we were promised I would be put on deed .didn't happen.when I turned 62 .well laws changed they lied all the way through the process now...Read more
My Mother, Doris E. Cowell, has been a 10 year policyholder with Genworth(previously AMEX and GE Capital). The policy was purchased in the event of an eventuality of long term care. She entered Magnolia Springs on or about August 3rd 2017 which is an approved assisted...Read more
Genworth would not honor my request to surrender my policy. I went to their web site- printed off the current form, completed it and sent it in. Two weeks later they say I did not use the updated Surrender authorization- then why don't they put the updated form on...Read more
Short Review on October 06, 2016
I am a long term care policy holder. I wish to object to next years exorbent premium increase of 47.5 per cent. You are converting your customers to victims.
In intend to pursue a class action suit on behalf of Genworth longterm policy holders. They have misrepresented the product. Most of us believed the rate was fixed over the term of policy as long as you kept payments up to date. As we all know Genworth has increased...Read more
Huntingdon Valley, Pennsylvania
Genworth Life Insurance Review
I was interviewed by a very uncaring auditor for my personal questions including medical history. It became evident that her only interest was to record my voice saying yes or no. I felt like a rat being examined by a lab technician. I'm firing them now because this is a cautionary warning that they think nothing of me. I'm glad I met her kind BEFORE parting with my money.
I just recieved a notice of a 60 percent increse on my Genworth Policy Due Nov.2015Read more
Completed application for insurance for my wife and myself. Agreed to pay for a month in advance so coverage would be bound upon approval. Was notified by letter that the company had not bound coverage and that no money would be taken out until coverage was approved. I...Read more
My mother purchased a long-term care policy and contributed more than $60,000 in premiums over several years. Once she was released from the hospital for various issues, she opened a claim for in-home care. The agency was nice enough to begin care for us but after a...Read more
Do you have something to say about Genworth? What happened? What can we help you with?