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yes always rude I'm sorry this happen to yu call so so they will be able to help you . My mother did reverse mortgage through them we were promised I would be put on deed .didn't happen.when I turned 62 .well laws changed they lied all the way through the process now my my passed last feb I'm loseing my home and nowhere to go and no money to move with .ive called ever boby I was directed to do same thing well no one should do a reverse mortgage.they lie no protection at all they do what they want to senior citizens

Review about: Genworth Customer Care.

Reason of review: Problems with payment.

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