Genworth Life Insurance Reviews and Complaints
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Update by user Sep 07, 2018
Genworth did not contact me or explaied why it took them over a year to payback my Cash Value on the Surrendered Life Insurance policy
Update by user Sep 07, 2018
Yes, Genworth finally paid back my Cash Value. Vijayakumar A. Tipnis
Original review posted by user Jul 29, 2018
One year ago I submitted Surrender of Policy per instruction and...Review
Service
Genworth Life Insurance
Cons
- Genworth has failed to live up to its contract
Reason of review
Poor customer service
Loss
$57000
Preferred solution
Full refund
Genworth would not honor my request to surrender my policy. I went to their web site- printed off the current form, completed it and sent it in. Two weeks later they say I did not use the updated Surrender authorization- then why don't they put the updated form on...
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Review
Service
Genworth Life Insurance
Reason of review
Poor customer service
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