Product: Genworth Life Insurance Clear all filters (2 of 2 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Resolved
1.0
Details

Update by user Sep 07, 2018

Genworth did not contact me or explaied why it took them over a year to payback my Cash Value on the Surrendered Life Insurance policy

Update by user Sep 07, 2018

Yes, Genworth finally paid back my Cash Value. Vijayakumar A. Tipnis

Original review posted by user Jul 29, 2018

One year ago I submitted Surrender of Policy per instruction and...
View full review
Review
#1315803 Review #1315803 is a subjective opinion of poster.
Service
Genworth Life Insurance
Cons
  • Genworth has failed to live up to its contract
Reason of review
Poor customer service
Loss
$57000
Preferred solution
Full refund
1.3
Details
Genworth would not honor my request to surrender my policy. I went to their web site- printed off the current form, completed it and sent it in. Two weeks later they say I did not use the updated Surrender authorization- then why don't they put the updated form on...
View full review
Review
#1101273 Review #1101273 is a subjective opinion of poster.
Service
Genworth Life Insurance
Reason of review
Poor customer service

Contact Genworth Customer Service

Mailing Address:
Genworth Financial, Inc.
7901 Stoneridge Dr
Pleasanton, California 94588
United States
Phone:
(888) 436-9678
All Genworth Contacts