Genworth Phone Numbers and Emails

Toll-Free Number:

  • (888) 436-9678
Send Message

Customer Service:

  • (800) 221-9501
    Fixed Annuities
  • (888) 322-4629
    Immediate Annuities
  • (888) 325-5433
    Life Insurance
  • (800) 456-7766
    Long Term Care
  • (877) 825-9337
    Medicare Supplement
  • (800) 444-5664
    Mortgage Insurance
  • (866) 446-9852
    Total Living Coverage
  • (800) 352-9910
    Variable Annuities
  • (800) 404-2956

Legal:

  • (916) 574-7950
    The Complaint Assistance Unit of the Division of Consumer Services of the California Department of C
  • (800) 952-5210
    The Complaint Assistance Unit of the Division of Consumer Services of the California Department of C
  • (866) 469-7902

Genworth Emails:

Accessibility
Customer Service
Is this your business?
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PissedConsumer Club

Contact Information

Genworth Website:

Genworth Help Center:

Corporate Office Address:

Genworth Financial, Inc.
6620 West Broad Street
Richmond, Virginia 23230
United States

Other Info (opening hours):

Hours:

Monday – Thursday: 8:30 AM – 6 PM ET

Friday 9 AM – 6 PM ET


Mailing Address:

Privacy Compliance Office

P.O. Box 40005

Lynchburg, VA 24506


The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs

1625 North Market Boulevard,

Suite S202,

Sacramento, CA 95834


Additional Fax Numbers:

Fixed, Immediate and Variable Annuities: +1 (800) 350 2038

Life Insurance: +1 (888) 325 3299

Long Term Care: +1 (800) 876 8220

Total Living Coverage: +1 (888) 296 1081

Mortgage Insurance: +1 (800) 592 4434

Medicare Supplement: +1 (727) 373 4549

More contact details

Fax:

800.350.2038

Genworth Rating Based on 15 Reviews

Rating details

1.1
more details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Additional Fees

Rating stats

Rating trend

Summary of Genworth Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Genworth?

Payments and Charges Question:

  • “Pay bill”

Other Question:

  • “Complaint, getting no answers”
  • “Tax info”
  • “Ltc”

About

Summary

Genworth Financial, Inc. is a large Fortune 500 insurance holding company. It was founded in May 2004. Its headquarters is based in Richmond, Virginia, USA. Genworth offers a broad range of financial products. They include long term care insurance, life insurance, mortgage insurance, and annuities. The company conducts business in 50 US states. The main Genworth offices are located in Washington (DC), Stamford (CT), San Rafael (CA), Lynchburg (VA), and Raleigh (NC). Genworth Financial includes the following companies: Genworth Life and Annuity Insurance Company, Genworth Mortgage Insurance Company, and Genworh Insurance Financial Corporation. Genworth Financial employs more than 5000 specialists.

Genworth reviews and complaints

Genworth is ranked 520 out of 1822 in Insurance category

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